Customer Service Representative

A note on how this works

Bridge Labs isn't the company you'd ultimately work for. We pre-screen candidates on video for hiring partners and staffing agencies filling customer service roles across the U.S. When you apply here, you're building a video profile that gets shared with those hiring partners. If one wants to move forward with you, they'll reach out directly about next steps, pay, and schedule for their specific opening.

About the role

We're building a pool of screened customer service candidates for companies hiring right now. If you're good on the phone, patient with frustrated people, and can think on your feet, this is a fast way to get in front of multiple employers with one application.

What you'd be doing

• Answering inbound calls, chats, or emails and resolving customer issues
• Staying calm and clear with customers who are upset, confused, or repeating themselves
• Following company procedures while still making the customer feel heard
• Documenting each interaction accurately

What we're looking for

• 6+ months of customer service, retail, or phone-based experience (more is great, but not required if you can show us you're a strong communicator)
• Clear, friendly speaking voice and solid written communication
• Comfortable with a computer and switching between multiple screens or systems
• Reliable internet connection if the role you're matched to is remote

How to apply

Apply here and complete a short video interview, about 10 to 15 minutes, on your own time. No scheduling a call required.

Pay: $25.00 - $30.00 per hour

Work Location: Remote