Operations & Client Support Virtual Assistant - Remote

Job Overview

We are seeking a dynamic and highly organized Operations & Client Support Virtual Assistant to join our remote team! This energetic role is perfect for someone who thrives in a fast-paced environment, loves providing exceptional customer service, and excels at managing administrative tasks with precision. As a key support figure, you will streamline daily operations, assist clients effectively, and ensure smooth communication across all channels. Your proactive approach and multitasking skills will help foster positive relationships and keep our virtual office running seamlessly. This paid position offers an exciting opportunity to grow your administrative expertise while supporting a vibrant team dedicated to excellence.

Duties

• Manage calendar scheduling, appointment setting, and time management for team members and clients using tools like Google Workspace and Microsoft Office.
• Handle multi-line phone systems, answer inquiries promptly, and direct calls professionally with excellent phone etiquette.
• Provide comprehensive office management support including filing, data entry, proofreading, and maintaining confidential information with integrity.
• Assist with bookkeeping tasks using QuickBooks, including invoicing, expense tracking, and basic financial record keeping.
• Support client communication efforts through email correspondence, follow-ups, and ensuring prompt customer support via various channels.
• Coordinate front desk activities virtually by managing client inquiries, appointment confirmations, and general administrative support.
• Organize digital files, maintain accurate records, and perform clerical duties to ensure operational efficiency.

Experience

• Proven experience in office management or administrative roles with a strong background in clerical work and customer service.
• Familiarity with QuickBooks for bookkeeping tasks and Microsoft Office Suite (Word, Excel, Outlook).
• Excellent computer literacy skills including proficiency in Google Workspace applications and data entry accuracy.
• Prior experience handling multi-line phone systems and practicing professional phone etiquette.
• Bilingual abilities are a plus to effectively communicate with diverse clients; fluency in additional languages enhances your value.
• Strong organizational skills with the ability to prioritize tasks efficiently in a remote setting.
• Personal assistant or executive support experience is advantageous for managing calendars and confidential information discreetly.

Join us as an Operations & Client Support Virtual Assistant to make a meaningful impact from anywhere! Bring your enthusiasm for organization, your passion for customer care, and your technical expertise to help us deliver outstanding service every day. This is more than just a job — it’s an opportunity to grow your skills within a supportive virtual environment that values your contribution!

Pay: $15.00 - $21.00 per hour

Work Location: Remote