ARW Home

Sales Agent- Call Center Remote

Houston, TX, US$50,000-$75,000Posted 9 days ago

RemoteFull-Time Customer & Client Support Call & Contact Center $75k-$99k Texas

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Job Description

IF INTERESTED PLEASE COMPLETE A FULL APPLICATION FOR CONSIDERATION ON OUR WEBSITE

https://arwcareers.com

ARW Home is looking for a talented and competitive Telephone Sales Representative that thrives in a quick sales cycle environment. A Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales over the phone.

Please do not apply if you do not have outbound sales experience.

Compensation

Our compensation structure is designed so Sales Reps have an endless earning potential and we do not cap commissions! This position pays a competitive base pay of $16 per hour with an aggressive commission plan, bonuses and spiffs. The average annual earnings are $70,000 and the top Sales Reps earn $100,000 annually. Base pay and commissions paid weekly. The average weekly commissions are $700!

Shift

Must be available to work Monday through Sunday 8am-8pm. You will be assigned a shift within these times at 40 hours per week. You must be available to work all hours of operations. Scheduled based on business needs.

Responsibilities

Make high volume outbound calls to warm leads provided
Warm leads, 80% outbound, 20% inbound
Handle 100-250 dials per day
Use a dialer system for outbound and inbound calling
Understand customer needs and requirements by following scripts and advising customers on our warranty plans
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales in one call and achieve quotas
Meet daily key performance indicators and monthly targets.
Develop strong relationships with clients.
Be a contributing member of the Team in revenue, culture, and brand image.
Develop a complete understanding of our products and industry.
Attendance/Punctuality - Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
Inspire the trust of others; work with integrity; uphold organizational values.

Requirements

1 year outbound telephone sales experience
Track record of over-achieving quota
Strong phone presence
Proficient with corporate productivity and web presentation tools
Experience working with Salesforce.com, dialer systems, Microsoft Teams, or similar CRM
Excellent verbal and written communications skills
Strong listening and presentation skills
Prolonged periods sitting at a desk and working on a computer
Ability to multi-task, prioritize, and manage time effectively
Must type 30 words per minute with 90% accuracy
Must be able to pass a background check and qualify for a Florida Telemarking license

Computer Requirements

Required before starting - computer tests will be preformed to ensure compliance.

Windows PC running Windows 8, 8.1 or 10 (NO Macs or Chromebooks)
2.1 GHz Processor or better (Intel: i5-4440 or better, AMD: Ryzen 3 or better)
8 GB of RAM or more
120+ GB SSD (recommended) or HDD, with 20 GB Available Free Space
A minimum of two available USB ports
Integrated or connectable webcam
Monitor with a recommended resolution of 1920x1080, minimum resolution of 1366x768
Wired Keyboard/Wired Mouse
Wired USB Headset (combination of microphone and headphone)
Wired internet connection (Wifi is not supported)
Google Chrome (updated version)
Current anti-virus/spyware software installed at all times (Windows Security is fine)
Recommended Additions
PowerBar/Surge Protector
Internet Service Requirements:
· Internet access provided by a cable or fiber provider
· Dial-up internet is NOT permitted
· DSL, satellite and wireless broadband is NOT permitted
· Minimum download speed of 5 mbps
· Minimum upload speed of 2 mbps